ELEVATE Privacy Policy
Last Updated: 24th July 2025
1. Introduction
NA International Limited, trading as ELEVATE ("We", "Us", "Our"), is committed to protecting and respecting your privacy. This policy explains what personal data we collect from you through our website (https://elevateautosolutions.co.uk), how we use it, and your rights in relation to it.
NA International Limited is the data controller for the personal data collected via this Website. Our company details are:
Company Name: NA International Limited
Company Number: 04088412
Registered Office: Sidings House, Sidings Court, Lakeside, Doncaster, South Yorkshire, DN4 5NU, United Kingdom
Contact Email: info@elevateautosolutions.co.uk
2. What Personal Data Do We Collect?
We may collect and process the following data about you:
Data You Give Us: When you fill in a contact or enquiry form on our Website, you may provide us with personal information including your Name, Email Address, Phone Number, and Business Location.
Data We Collect Automatically: As you interact with our Website, we may automatically collect technical data about your equipment, Browse actions, and patterns. This data is collected by using cookies and similar technologies. It includes your IP address, browser type, and operating system. Please see our Cookie Policy for further details.
3. How We Use Your Personal Data and Our Legal Basis
We use your data for the following purposes, based on the following legal grounds under UK GDPR:
To Respond to Your Enquiries: To provide you with information about our training, battery disposal, and consultancy services that you request from us.
Legal Basis: Legitimate Interest (to respond to your business enquiry) and Taking Steps Prior to Entering into a Contract.
To Administer and Improve Our Website: To ensure our Website is secure and that content is presented effectively for you and your device. We use services like Google Analytics for this.
Legal Basis: Legitimate Interest (to maintain and improve our website and services).
To Comply with Legal Obligations: To meet our legal, regulatory, and compliance obligations.
Legal Basis: Legal Obligation.
As a B2B service, we may contact you about similar services we believe are of interest to your business, based on our legitimate interests. You will always have a clear option to opt-out of such communications.
4. Data Processing and Third Parties
We do not sell your personal data. We may process your data using trusted third parties under contract to provide our services, including:
IT and System Administration Providers: Including our website hosting provider.
Analytics and Search Engine Providers: We use Google Analytics (GA4) and Google Search Console to help us improve our Website. Google may process your data as part of this service.
Social Media Plugins: Our website includes a plugin for LinkedIn. If you interact with this plugin, data may be shared with LinkedIn.
Group Companies: We may share data with other companies within the NA International Limited group where necessary for administrative purposes.
Professional Advisers: Including lawyers, bankers, auditors, and insurers.
Regulators and Authorities: If required by law or to respond to a legal process.
5. International Data Transfers
Some of our third-party service providers (such as Google and LinkedIn) are based outside the UK. When we transfer your data outside the UK, we ensure a similar degree of protection is afforded to it by ensuring that appropriate safeguards are in place, such as the UK's adequacy regulations or the use of Standard Contractual Clauses approved for use in the UK.
6. Data Security
We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
7. Data Retention
We will only retain your personal data for as long as is reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
8. Your Data Protection Rights
Under UK data protection law, you have rights including:
Right of Access: To request a copy of the personal data we hold about you.
Right to Rectification: To request correction of inaccurate personal data.
Right to Erasure: To request that we delete your personal data.
Right to Restrict Processing: To request that we suspend the processing of your personal data.
Right to Data Portability: To request the transfer of your personal data to you or a third party.
Right to Object: To object to our processing of your personal data (e.g., for direct marketing).
To exercise any of these rights, please contact us at info@elevateautosolutions.co.uk.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).
9. Changes to This Privacy Policy
We keep our privacy policy under regular review. Any changes will be posted on this page.